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Searching blog posts containing call center content.
Last Updated 2012-12-26 - 19:33:06 (CET)
2012 breaks all previous records allowing 1 billion tourists to enjoy foreign localities
Despite the economic turndown that has become a part of the lives of people since 2007; the year 2012 saw an amazing number of 1 billion travelers hitting various destinations for leisure, meeting family ...
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Last Updated 2012-12-26 - 19:12:29 (CET)
Source:Indian ambulance systems going under single
call center system
In order to better the health and medical facilities in the country, Indian ambulance schemes are being taken under a
call center system. This step will ease their accessibility and make it easier for people to reach them i...
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Last Updated 2012-03-27 - 08:41:45 (CET)
If you are like most businesses, the answer lies somewhere between ambivalence and total disdain.
Maybe you are at the point “if it’s not broke, then don’t fix it”. While your phone system may not be broken, it really could be a lot better. VoIP is a tool that allows businesses of any ...
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Last Updated 2012-03-13 - 06:14:09 (CET)
As a consultant you’re often tight on time.
You have clients to deal with, projects to work on, marketing to do …and the list goes on.
One area that consultants should give more consideration to is outsourcing. You can outsource a whole host of areas of your business, but let’s just loo...
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Last Updated 2012-02-28 - 06:12:24 (CET)
If one of the reasons you are considering VoIP for your business is because the VoIP Provider offers Unlimited Calling, you need to pay close attention to the fine print.
Most VoIP phone service provider has a clause in their service agreement called a Fair Use Policy or FUP. Before accepting ...
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Last Updated 2012-02-16 - 06:30:25 (CET)
When failure is not an option
If you are like most businesses, your phone system is a critical component of your business. Before you decide to use the services of a particular Hosted VoIP Company you need to do your research.
Not all VoIP phone service provider are the same nor are the condi...
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Last Updated 2012-01-25 - 08:35:32 (CET)
Why Does My Business Need a
Call Center?
The answer to this question is simple, “
Call Center technology will help your company close more sales”.
In order to close more sales, you need a telephone system that allows you to precisely control the customer experience when that customer is re...
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Last Updated 2012-01-13 - 08:22:49 (CET)
Yes it can, but that costs extra.
Certain businesses and government agencies that support critical infrastructure require their phone systems to be functional 100% of the time. Examples include the military, police, fire and hospitals. When failure is not an option, then you must have redundan...
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Last Updated 2011-12-23 - 08:09:52 (CET)
A Predictive Dialer is a component of business phone system, generally in a
Call Center environment, that dials automatically, a list of telephone numbers (a client or prospect list) and connects live callers automatically to an available
Call Center Agent.
The predictive dialer uses a sophist...
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Last Updated 2011-12-08 - 07:06:00 (CET)
One of the most over looked aspects of moving office locations is the impact the move will have on your employees. Moving is a stressful time for the management responsible for executing the move, but is equally stressful for the employees.
Your employees must not only get used to new surround...
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