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Costa Rica's Call Center
(CCC) is a state of the art telemarketing outsourcing call center
located in the capital city of San Jose, Costa Rica in Central America. Our bilingual call centers primary objective is to personally fulfill your need of key BPO call center
telemarketing services. The main focus of every BPO outsourcing campaign will always be to personally educated and enhance the skills and every call center
agent so that we may give superior quality of outbound and inbound telemarketing solutions to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
The Costa Rican call center
outsourcing industry keeps growing that has produced a highly competitive outsourcing market with many choices depending on price and service. Our advantage, as a bilingual call center
located in Costa Rica, can be clearly seen as a closer proximity to the United States, Central Time more
You know from experience that players will sometimes argue about their bets after a bad week. If you are using a call center
, how you can you sure the bets are being placed properly? RPPH uses a recording system at its call center
for this very reason. All calls are recorded and time stamped. If there is a question regarding a wager, that recording can be immediately recalled to verify all wagers.
Phone systems can and will go down, but that is why there must be backup systems in place. RPPH has multiple systems in play all operating independently of each other. This means that there is virtually no circumstance save a natural disaster that could disable service for your players. In other words, unless there is a hurricane, tornado, or tsunami, they should be able to get their bets in 24/7! more